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Curasol Privacy Policy

Last Updated: May 26, 2026

This Privacy Policy explains how Curasol ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit www.shopcurasol.com (the "Site") or purchase our products. By using the Site or placing an order, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you place an order, create an account, sign up for our email or SMS list, contact customer support, or submit a review, we collect:

  • Full name
  • Email address
  • Mailing / shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment processors — we do not store full card numbers)
  • Order history and purchase preferences
  • Any other information you choose to provide

1.2 Information Collected Automatically

When you visit the Site, we automatically collect:

  • IP address
  • Browser type and version
  • Device type, operating system, and screen size
  • Pages viewed, time spent on pages, and click behavior
  • Referring website
  • Geographic location (approximate, based on IP)
  • Cookies, pixels, and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from payment processors, shipping carriers, marketing partners and advertising platforms (e.g., Meta, TikTok, Google), analytics providers, and email/SMS service providers.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order, account, or customer service inquiries
  • Send you marketing emails or SMS messages (if you've opted in)
  • Personalize your experience on the Site
  • Improve our products, services, and website
  • Run targeted advertising on platforms like Meta, TikTok, and Google
  • Prevent fraud, abuse, and unauthorized activity
  • Comply with legal obligations
  • Enforce our Terms of Service and other policies

3. How We Share Your Information

We do not sell your personal information for money. However, we share information with:

3.1 Service Providers

E-commerce platform (Shopify), payment processors, fulfillment partners, shipping carriers (USPS, UPS, FedEx, DHL), email/SMS providers (Klaviyo, Postscript), customer support tools, and analytics providers.

3.2 Advertising Partners

We share certain information with advertising platforms — Meta, TikTok, Google, Pinterest, Snapchat — to show relevant ads, build "lookalike" audiences, and measure performance. This may be considered "sharing" under certain U.S. state privacy laws. You can opt out — see Section 7.

3.3 Legal Requirements

We may disclose information if required by law, subpoena, or court order.

3.4 Business Transfers

If Curasol is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4. Data Retention

We keep your information for as long as needed to fulfill orders, comply with legal obligations (typically 7 years), resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies. Types we use:

  • Strictly necessary — required for the Site to function
  • Performance / analytics — help us understand visitor behavior
  • Functional — remember your preferences
  • Advertising — track activity across sites to show relevant ads

We also use third-party tracking pixels including the Meta Pixel, TikTok Pixel, and Google tags.

6. Your Rights (U.S. Residents)

Depending on your state of residence, you may have the following rights:

  • Right to know what personal information we collect
  • Right to access a copy of your personal information
  • Right to delete your personal information
  • Right to correct inaccurate information
  • Right to opt out of "sale" or "sharing" of your personal information
  • Right to non-discrimination

To exercise any of these rights, email soporte@shopcurasol.com. We will respond within the timeframe required by your state's law (typically 45 days).

6.1 Authorized Agents

You may designate an authorized agent to make a request on your behalf.

6.2 Verification

We may need to verify your identity before processing your request.

7. Opting Out of Targeted Advertising

You can opt out in several ways:

  • Email us: Send a request to soporte@shopcurasol.com with "Opt Out of Targeted Advertising" in the subject line.
  • Browser settings: Enable "Do Not Track" or use the Global Privacy Control (GPC) signal — we honor GPC signals for California residents.
  • Platform-level opt-outs: Meta (facebook.com/ads/preferences), Google (adssettings.google.com), TikTok.
  • Industry tools: youradchoices.com, aboutads.info/choices, networkadvertising.org/choices

8. Email and SMS Marketing

8.1 Email

You can unsubscribe at any time by clicking "unsubscribe" or by emailing soporte@shopcurasol.com.

8.2 SMS

Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. We do not share your phone number with third parties for their own marketing.

9. Data Security

We use industry-standard security measures: SSL/TLS encryption, PCI-compliant payment processing, access controls, and regular security reviews. However, no method is 100% secure.

10. Children's Privacy

Our Site and products are not intended for anyone under 18. If you believe we have collected information from a child, contact soporte@shopcurasol.com.

11. International Visitors

Our Site is operated in the United States and intended for U.S. residents only.

12. Third-Party Links

We are not responsible for the privacy practices of third-party sites.

13. Do Not Track

We respond to Global Privacy Control (GPC) signals as opt-out requests for California residents.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Site or by email.

15. California Residents — Additional Disclosures

In the 12 months prior, we collected: identifiers, commercial information, internet activity, geolocation data, and inferences. We have shared these with advertising partners. We have not sold personal information for monetary consideration. To opt out, email soporte@shopcurasol.com.

16. Contact

Email: soporte@shopcurasol.com General inquiries: soporte@shopcurasol.com Business hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)